1. About this policy

This Privacy Policy explains how The Food Code collects, holds, uses, and discloses personal information through this website and in connection with our products, services, downloads, enquiries, and email communications.

By using this website, contacting us, or purchasing from us, you acknowledge that your personal information may be handled in accordance with this policy.

2. What personal information we collect

We may collect personal information such as:

• your name

• email address

• phone number, if you provide it

• billing and transaction details

• business name, if you provide it

• information you submit through forms, emails, or enquiries

• details about purchases, downloads, and interactions with our website

• technical data such as IP address, browser type, device information, cookies, and website usage data

3. How we collect personal information

We may collect personal information when you:

• submit a contact form

• join our email list

• purchase or download a product

• communicate with us by email or through the website

• interact with our website, including through cookies and analytics tools

• participate in surveys, promotions, or feedback requests

4. Why we collect personal information

We may collect, use, and hold personal information to:

• provide our products, services, and website functionality

• process payments and deliver digital downloads

• respond to enquiries and provide customer support

• send administrative messages about purchases or account activity

• improve our website, products, and customer experience

• send marketing or promotional content where permitted by law or where you have consented

• maintain internal records and protect the security of our website and business

5. Direct marketing

If you subscribe to our mailing list or otherwise consent, we may send you emails about new products, updates, offers, and resources.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at info@thefoodcode.com.au

6. Disclosure of personal information

We may disclose personal information to trusted third parties where reasonably necessary for our business operations, including:

• payment processors

• website hosts and ecommerce platforms

• email marketing providers

• cloud storage or software providers

• contractors or service providers who support our business

• professional advisers such as accountants, lawyers, or insurers

• government, regulatory, or law enforcement bodies where required or authorised by law

We do not sell personal information to third parties.

7. Overseas disclosure

Some of our service providers may store or process personal information outside Australia. By using our website or providing your information, you acknowledge that your information may be transferred, stored, or processed overseas.

We take reasonable steps to work with reputable providers, but we cannot guarantee that overseas recipients will always be subject to Australian privacy laws.

8. Cookies and analytics

Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour, and support marketing activities.

You can usually manage cookies through your browser settings. Disabling cookies may affect website functionality.

9. Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Access and correction

You may request access to the personal information we hold about you and ask us to correct inaccurate, out-of-date, or incomplete information.

Requests may be sent to: info@thefoodcode.com.au

We may need to verify your identity before responding.

11. Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, or as required by law.

12. Complaints

If you have a complaint about how we handle your personal information, please contact us first at info@thefoodcode.com.au. We will consider your complaint and respond within a reasonable time.

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this website with the updated effective date.

14. Contact us

If you have questions about this Privacy Policy, contact: info@thefoodcode.com.au

Last updated-16/04/2026

1. Acceptance

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, you should not use this website.

2. About this website

This website provides educational and informational digital products, including guides, toolkits, templates, downloads, and related content for food businesses and related users in Australia.

3. No professional or legal advice

The content on this website and in our products is general information only. It is not legal advice, financial advice, accounting advice, planning advice, or professional advice tailored to your circumstances.

You are responsible for obtaining your own independent advice before acting on any information, especially where legal, financial, regulatory, food safety, planning, or business decisions are involved.

4. Eligibility and accuracy of information

You agree that any information you provide through this website is accurate and complete.

5. Orders and payment

All prices are listed in AUD unless stated otherwise.

By placing an order, you agree to pay the stated purchase price and any applicable charges at the time of purchase.

We may change product prices at any time without notice.

6. Digital products and licence

Unless otherwise stated, when you purchase a digital product from us you are granted a limited, non-exclusive, non-transferable, revocable licence to download and use that product for your own personal or internal business use.

You must not, without our prior written consent:

• copy, reproduce, republish, upload, distribute, sell, sublicense, or share our products

• modify or create derivative works for resale or redistribution

• provide our products to third parties

• use our products for unlawful purposes

7. Intellectual property

All content on this website, including text, branding, graphics, downloads, product material, layouts, and other intellectual property, is owned by or licensed to The Food Code.

Nothing in these Terms transfers ownership of any intellectual property to you.

8. Product descriptions

We aim to describe our products as accurately as possible. However, we do not warrant that all descriptions, images, or website content will always be complete, current, or error-free.

9. Availability

We may update, withdraw, suspend, or discontinue products, services, or website features at any time without notice.

10. Links to third-party websites

This website may contain links to third-party websites for convenience only. We do not control and are not responsible for the content, policies, or practices of those websites.

11. Prohibited use

You must not use this website:

• in breach of any law

• to interfere with website security or operation

• to transmit malicious code

• to scrape, copy, or harvest content without permission

• in a way that infringes our rights or the rights of others

12. Liability

To the maximum extent permitted by law, we exclude all warranties not expressly stated in these Terms.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or other laws that cannot lawfully be excluded.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss, including loss of profits, business opportunity, goodwill, or data.

Where liability cannot be excluded, our liability is limited to the remedies required by law.

13. Indemnity

You agree to indemnify The Food Code against loss, damage, liability, or expense arising from your misuse of this website or breach of these Terms, to the extent permitted by law.

14. Privacy

Your use of this website is also subject to our Privacy Policy.

15. Governing law

These Terms are governed by the laws of New South Wales, Australia, and the courts of that jurisdiction have non-exclusive jurisdiction.

16. Contact

For questions about these Terms, contact: info@thefoodcode.com.au

Last Updated: 25 July 2026

1.14-Day Fair Purchase Guarantee

We've put real care into making this Blueprint genuinely useful for anyone starting a home-based food business in Australia, and we want you to feel clear and confident about your purchase.

If there's an issue with your download, or if the product you receive doesn't match the description on the product page, simply email us within 14 days of purchase and we'll make it right with a full refund.

2.What's covered

We'll provide a refund, replacement, or other remedy where:

• you were charged incorrectly

• you didn't receive the digital product due to a technical issue on our side

• the file is corrupt or unusable and we can't provide a workable replacement within a reasonable time

• the product is materially different from its description on this page

• we're otherwise required to provide a remedy under Australian law

3.What isn't covered

Because our products are digital and accessible immediately after purchase, we don't generally offer refunds for:

• change of mind

• accidental purchases where access has already been provided

• purchases made without reviewing the product description

• dissatisfaction based on personal preference, where the product matches its description

4.Your rights under Australian Consumer Law

Nothing in this guarantee excludes, restricts, or modifies any rights you have under the Australian Consumer Law. If a product fails to meet a consumer guarantee, you may be entitled to a refund, replacement, repair, or other appropriate remedy.

5.How to request help

Email us at info@thefoodcode.com.au within 14 days of purchase and include:

• your full name

• order number

• the email used for purchase

• details of the issue

• screenshots or supporting information where relevant

We'll review your request and respond within a reasonable time.

6.Before lodging a chargeback

Please contact us first so we can try to resolve the issue promptly — most things can be sorted out quickly by email.

7.Contact

Refund and support enquiries: info@thefoodcode.com.au

Last Updated-25 July 2026

1. Independent publication and private publisher

This website, publication, and associated digital products are written, produced, and published by the author in a personal and independent capacity.

The Food Code is a private publication and trading name. It is not a government website, regulatory authority, statutory body, standards body, or official food safety code.

The views, information, and opinions expressed are those of the author alone and do not represent the views, policies, or official position of any government agency, council, regulator, standards body, or other authority. This website and its products are not produced by, affiliated with, endorsed by, approved by, or issued on behalf of any government agency, regulatory authority, industry body, or standards organisation.

The name “The Food Code” is used as a private trading name only. It has no connection to, or association with, the Australia New Zealand Food Standards Code, Food Standards Australia New Zealand, any government department, council, regulator, statutory code, or standards body.

2. General information only

The content on this website and in our products is provided for general informational and educational purposes only.

It is not legal, financial, tax, accounting, insurance, planning, food safety, or other professional advice. It should not be relied on as a substitute for advice tailored to your personal, business, or regulatory circumstances.

3. No guarantee of results

We make no representation or warranty that use of this website or our products will result in any particular business, legal, financial, compliance, sales, or commercial outcome.

Your results will depend on many factors beyond our control, including your own actions, business model, products, location, local requirements, state or territory laws, regulator expectations, market conditions, and commercial decisions.

4. Regulatory information

Food business, planning, approval, and regulatory requirements can vary by location, business model, product type, premises, trading method, and time.

You are responsible for checking the laws, standards, approvals, licences, registrations, permits, and regulatory requirements that apply to your own circumstances before starting, changing, or operating a food business.

5. Accuracy and currency

We aim to keep our content accurate, useful, and current. However, we do not warrant that all information is complete, current, suitable for your circumstances, or free from error at all times.

Laws, standards, regulatory expectations and industry practices may change after publication.

6. Third-party material

This website and our products may refer to third-party websites, laws, standards, regulators, industry bodies, or other resources.

These references are provided for convenience only. We are not responsible for the content, accuracy, changes, or availability of any third-party material.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for any loss, damage, cost, expense, delay, business interruption, lost income, or other consequence arising from reliance on information provided on this website or in our products.

Nothing in this Disclaimer excludes, restricts, or modifies any rights, guarantees, or remedies that cannot lawfully be excluded, restricted, or modified, including rights under the Australian Consumer Law.

8. Testimonials and examples

Any testimonials, examples, case studies, sample scenarios, or business examples on this website are illustrative only unless expressly stated otherwise.

They should not be taken as a guarantee that you or any other user will achieve the same or similar result.

9. Use at your own risk

Your use of this website and our products is at your own risk.

You are responsible for evaluating whether the information is suitable for your own needs and for obtaining professional or regulatory advice where required.

10. Contact

For questions about this Disclaimer, contact:

info@thefoodcode.com.au

Last updated: 16/04/2026